Views not updating with no bookings.

[Sean1472]

Hello,

Our listing’s view graph suddenly stopped updating and we suddenly stopped getting any bookings. I saw from other posts that this is a recurring issue.

Would you please be able to fix this and let us know what the reason for this is?

Thank you!

[Joelle43 · Accepted solution]

Hello @Sean1472 

Someone on the French CC is also complaining about the same thing - no data has been updated since  21st August.  They contacted CS and the said that the tech people are working on it apparently if that helps!

All the best

Joëlle

[Sean1472]

Thank you so much for your kind response.

Has bookings been normal for you? I have not had any bookings since Aug 21st.

[Joelle43]

Hello @Sean1472 

Unfortunately nothing my end either🙁

Gotta continue to believe though..

All the best

Joëlle

[Sean1472]

Thank you so much!

Hope they fix it soon…

[Joelle43]

Hi again @Sean1472 

Just so that you don't feel like you're alone, click on the link below and you'll see that someone else posted on this topic too a few days ago:

https://community.withairbnb.com/t5/Host-Circle/quot-Views-quot-aren-t-updating/m-p/1818341#M42241

all the best

Joëlle