What brings you to our city?

[Calixto-and-Cindy0]

When we book personal travel we are occasionally asked what brings us to the area...............I have not been able to find the place to ad that question.   It shows up at the request for booking and prior to the reservation being confirmed.

Where do I ad this question to our listing?

[Joelle43 · Accepted solution]

Hello @Calixto-and-Cindy0 

The pre-booking question that you mention was formatted for those hosts that used Instant Book.  Airbnb removed it at one point but after a lot of hosts complaining it was brought back late 2022 according to a thread on the CC that you might like to read:

https://community.withairbnb.com/t5/Airbnb-updates/The-Instant-Book-pre-booking-message-feature-is-r...

If you're not on IB, you can programme messages that you send to guests requests before they even book by writing your own message asking them what brings them to your city, details of their group and your house rules.  Info below:

https://www.airbnb.com/help/article/2898/

All the best

Joëlle 

[Calixto-and-Cindy0]

Joëlle,

Thank you for responding to our question. We used your suggestion to create a quick reply to use when we receive booking requests. Easier than we thought 🙂

Regards,

Calixto & Cindy