Hi, We just finish our first summer of renting our chalet...
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Hi, We just finish our first summer of renting our chalet. Would like to have feedback to see what else we could improve o...
Latest reply
Hello everyone! 😊
Check-in and check-out times are essential for providing our guests with an outstanding experience. In fact, some travelers choose our accommodations specifically because the timing aligns with their needs.
What check-out time do you offer? Are you flexible with this schedule? Have you made any adjustments based on guest feedback?
We’d love to hear your thoughts in the comments! What do you consider the best check-out time, and why?
Warm regards! 🦋
12 pm
Hello @Faith-Allego0, thank you so much for sharing your experience.
Are you flexible if guests request to stay later than 10:00 a.m.?
Regards,
Best time for check in / check out
15:00 / 11:00
i see this suites the guest and hosts best
From the perspective of the guest, best check-in time is as early as possible. Best check-out time is as late as possible.
Anyways, I'm rolling with 6PM check-in and 1PM check-out at the moment. I get a lot of requests for early check-in, but that's normal. No matter how early your check-in is, you will still get such requests.
Advantage of 6PM check-in should be pretty obvious. If you get off work at 5PM, and can get home quickly, you can actually handle the cleaning yourself without issues. Ie. no need for a cleaning crew.
@Zheng49 "From the perspective of the guest, best check-in time is as early as possible. Best check-out time is as late as possible."
I've never heard of 6 pm, but it makes sense now.
Hello @Howard103, I agree with you—I haven't come across a 6:00 p.m. check-in time until now, but based on what @Zheng49 shared, it makes perfect sense.
Are you considering 6:00 p.m. as a check-in time for your property, @Howard103?
Regards,
12 pm
Ideal for guest: depends on the guest!
Ideal for host: depends on the host needs...for me 1PM check-out works for me because we have late check-in as well. I also understand some guests like to sleep in!
10am is ok for check out to allow cleaning on time
Hello @Janet1584, thank you so much for sharing your experience.
Are you flexible if guests request to stay later than 10:00 a.m.?
Regards,
Sure on a mutual agreement
11am, but flexible.
Thank you for sharing your experience @Francine319, how often guests requests to stay later than 11:00 a.m.?
Looking forward to your answer.
So far, the request was only made one time.
Since our check-out time is at 1PM, many of our guests do check-out close to that time. Some has requested to stay past that time, which we usually allow; but they do need to clear the room for cleaning.
One guest even raved about the late check-out time, which allowed him to sleep in.