What's your preferred check-in system and style?

[Bhumika]

Guest arrival and Check-In

Hi Everyone! 

Usually when the guests arrive at the listing, every Host has a different style and check-in system in place to greet guests and help them access the listing. Some Hosts prefer virtual check-in while some Hosts may like to meet their guests in person and guide them through the listing. 

Based on your hosting style and guest requirements, the check-in window for guests can also widely vary. While few Hosts accommodate a flexible check-in time for the guests, some Hosts may find that a standard check-in time works well for their listing. 

I'd like to invite our Hosts to share what's their hosting style when guests arrive to the listing. 

What's your preferred method and approach for guests checking into your property? How long is your check-in window? Is there a particular sweet spot? Do you offer flexible check in to your guests? Do you change the check-in times depending on the seasons?

Looking forward to your insights and suggestions! 🌻

[Bhumika]

That's such a kind and welcoming approach @Paul9794 ! Do your guests compliment you in the reviews for your thoughtfulness? Do you live nearby the listing to help guests whenever they need?

[F--Cal0]

we provide the code to your room and the front door  

[Bhumika]

Thanks for sharing @F--Cal0 ! 🌻 Which smart lock integration do you use for a smooth check-in for guests? 

[Scott1902]

Hi Bhumika,

I use a lockbox system for guest check-ins, paired with a detailed description of directions and a step-by-step check-in guide with photos. While in-person check-ins can create a great first impression, managing multiple listings makes it challenging to coordinate exact arrival times. The lockbox approach offers flexibility and convenience for both me and my guests.

Best regards,

Scott 

[Bhumika]

It makes so much sense @Scott1902 ! How do you ensure correct and relevant information is being passed on to the guests, especially when working with multiple listings? 😃