The last guest left a 4-star review, while in the detailed r...
Latest reply
The last guest left a 4-star review, while in the detailed rating it has 5 stars in all. How to fix this?
Latest reply
Hi,
I have been a host for this lovely place for almost 9 months now and would like your feedback about my place, so that I can improve in the area where possible.
Your time and suggestions would be highly appreciated.
Thanks,
Puneet
https://www.airbnb.ca/rooms/1028755260090514243?source_impression_id=p3_1725384792_P3BGvzJi-3jOzudS
**Content modified by OCM
Congratulations! You have definirte started with an excellent bang.
My Ideas
The apartment description is great but maybe streamline in a little, but use those type of descriptions for your photo captions.
Highlight 62 floor Guests did so obviously pleasing.Then move up the location description, reading your reviews guests highlighted 62 floor, view and location. Maybe move the apt description to the bottom, the first few paragraphs you want to focus on what happy guests loved.
Throw in some info about the pool sauna and gym. Doesn't seem like Guests menrin and they look beautiful. Maybe clueless guests Haha Encouraging use might give you another plus
Your location is mentioned positively a lot. Create some Guidebooks. Maybe 1 for restaurants 1 for shopping and 1 for sightseeing
You have positive reviews from groups of four. Which usually encourages more lol. Add a picture of the sleep sofa extended to a bed helps if guests don't have to imagine
Hi @Marie8425
Thanks a lot for your suggestions are invaluable for me. I will definitely follow each suggestion of yours and execute it.
Thanks,
Puneet
Bonjour
Peut être simplement compléter votre annonce au fur et à mesure des commentaires de vos hôtes?
Peut être préciser ce que propose la buanderie en extérieur ? (au cas où il n'y ait pas dans votre appartement de lave linge, sèche linge, table et fer à repasser.)
Sinon votre annonce est très bien.
Cordialement
Christine
Thank you Christine, your feedback invaluable to me. I am just trying to figure out how to translate it to English. Do you know if there is a feature in Airbnb app ?
Regards,
Puneet
Yes there is always room for improvement in any walk of life.
When guests enter your home they should feel welcome & warm.
Keep all amenities working & in place.
Don't over explain things.
If it is along stay communicate in short message with them through WhatsApp politely every few days if things are going well for them .
The tone of language & appropriate words you use are very important in communicating in any
language.
When they have checked out Send them a message thanking for their stay at your home .
These are helpful for positive reviews.
All the best.
Good morning Puneet26
An absolute pleasure to review your listing
You have paid great attention to detail in your marketing,.showcasing all you have to offer
Both title and description read well
A wealth of amenities
A great central location
The reviews speak for themselves with many of your guests choosing to come back multiple times.
Lovely to see evidence of your prompt and attentive communication with guests including responding to their feedback. This personal touch goes a long way
I note that the accommodation is suitable for people with mobility issues and think that this could be advertised more prominently as sadly, too often accommodation is not suitable for wheelchair users.
Please see link below to ensure you are promoting this feature sufficiently
https://www.airbnb.co.uk/resources/hosting-homes/a/343
If I am in Melboune in the future I will be sure to check your unique listing out
All the best
Amanda