calendar

[Damien159]

Hi support team
setting on my calendar  must be sync with an external calendrar 

message is : Impossible de mettre à jour ce calendrier. Actualisez la page pour réessayer.

downloading the ics file there is a booking on 10 feb to 17 feb 2024 but the date are not blocked 

Can you help me to identify the issue ? 

Thanks 

[Lorina14]

Hi @Damien159,

This forum is a forum of guests and hosts. If you have an issue, it is best to contact Airbnb support and ask them to look into it.

I will flag the community host managers to see if they can help flag your post and direct it to the right team. @Bhumika @Paula @Rebecca could you assist Damien with his issue? Thanks!

[Paula]

Hello @Damien159, welcome to the Airbnb Community Center, the forum where Hosts and guests come together to share questions, experiences, and advice.

I am sharing here some articles related to syncing calendars, where you can find valuable step-by-step instructions: https://www.airbnb.ca/resources/hosting-homes/s?q=Syncing%20calendars&p=1

In case you need technical assistance, you can directly contact the Airbnb Support team at the following link: https://www.airbnb.co.za/help/contact-us/logged-out

I hope this helps.

[Damien159 · Accepted solution]

Hi @Lorina14  @Paula , 

Thanks for your replies 

I found the issue.

It was on format date publish by the calendar 
on ICS following format date is no longer accepted by airbnb DTSTART;VALUE=DATE:20240210T140000Z

format of ICS accepted now : 
DTSTART;20240210T140000Z

Thanks
Damien