new settings on payouts

Yurga1
Level 2
Las Palmas, Spain

new settings on payouts

Hi, I am a reservations manager, I have my own account from where I manage the listings,  but the listings are created by owners from their accounts and the money from the reservations goes directly to their bank accounts. . After a new release of Airbnb changes, I cannot see payouts of my clients, so it means I can not check if the money where paid, or something went wrong, therefore I cannot make sure everything is smooth. My client hires me, because they don't wanna bother about that. And now I have to ask them if they can check if the money arrived and to print me the payouts for accountancy purpose. I think this new change is very unhandy. 

1 Reply 1
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Yurga1, thank you so much for sharing this in our community. As you have mentioned, this option is no longer available after the 2023 winter release. I am sharing the link where you can send feedback directly to Airbnb: https://www.airbnb.com/help/feedback

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