My guest didn't show up nor contact me about not coming. How the payment stands?

[Pedro47]

My guest didn't show up at the reservation date/time, and only informed me that he would not come after I contact him, about 6 hours after the reservation time occurred, at 6PM. -- So, we could not rent to anyone else, just lost the date! -- How AirBnb works in this case?

[Pedro47]

THE AIRBNB ASSISTANCE IS USELESS!!     REALLY DISAPOINTED!!!!!

[Andrea-and-Ricardo0]

Hola @Pedro47, cómo estás?. Si el pasajero no se ha presentado (no show) el día pactado en principio pierde el importe de la reserva.

Te recomiendo analizar en detalle las políticas de cancelación.

Te paso un link:

https://www.airbnb.com.ar/home/cancellation_policies#flexible_nav

Saludos cordiales.

Ricardo.