Over the past week, we have sent Airbnb, via the messaging centre in the Support area, a number of messages questioning (mostly) the new masking protocol. To date, none of their responses address the questions. This is one of their responses, for example: "...we apologize as we are limited to the content of the policies that we have followed for this issue.."
This is what we wrote Airbnb yesterday:
"Airbnb has informed us that we are required to wear masks at all times and to social distance in the vicinity of guests. Further requirements involve the use of chemical cleaning agents.
My understanding of our Agreement, is that the duty to provide for the safety of our guests, as well how and to what extent, is exclusively our/the host's duty and obligation, as is the determination of how we are to maintain cleanliness of the venues we are renting. Certainly there are minimal generalized standards, but we have complied with those.
If you are going to request that we wear masks in the presence of guests and other requirements you have recently set forth, we respectfully insist that you provide us with the exact specific terms and conditions of our contract (and/or any legislation applicable in British Columbia, Canada, that:
a) gives you the power to make these said demands upon us; and,
b) obligates us to comply with your said demands; and,
c) especially where compliance with your requests places our health in danger by so doing.
It is our position, that, irrespective of our above demand for said information in our contract, that your request is a requirement that places our health in danger and that of our guests. If a guest wishes to waive his/her/their health choices and wear a mask of their own choosing, of course that is their privilege to so do. Your request, especially insofar as it places our health in danger, goes far beyond that which is reasonable in this situation and in our position and belief, runs afoul of both Provincial and Federal Human Rights legislation, as the case may be.
Finally, all of this is independent of the fact that no less than 20 RCT (randomized control trial) studies on mask use confirm that they do not stop nor prevent viral transmission. Consequently, your request is arbitrary and unreasonable as it does not provide any form of health protection, is unrelated to your purposes and intentions for your request, and actually results in health endangerment."
In conclusion, I will wait for you to provide the correct factual responses to my aforesaid questions a)-c).
Thank-you,