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Airbnb has perhaps the worst customer service I've ever dealt with? Is it just me?

‎17-01-2020 09:40 PM
Andy2269
Level 1
Sant Cugat del Vallès, ES
‎17-01-2020 09:40 PM

Airbnb has perhaps the worst customer service I've ever dealt with? Is it just me?

Just a quick question regarding customer service.

 

So far in my dealings with them they are incredibly unresponsive, largely skipping over details and just push a rough article of clause at you this isn't relevant.

 

I'm now incredibly doubtful of how much trust I should have in this company to continue renting with them. And now evaluating HomeStay as an alternative.

 

Is this just my experience? Has anyone seen another side?

‎17-01-2020 09:40 PM
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