@Inna22 My neighbor right across the street, who also hosts, sent me a really nasty text one day because her guests had written in the review that when they were leaving, and had called a taxi, the neighbor across the street (meaning me) had yelled at their taxi driver and that that was totally unacceptable and ended their stay on a bad note.
I most certainly never yelled at any taxi driver, I asked him quite civily who he was looking for, because he was parked right in front of my gate, with his motor running, for 10 minutes, filling my house with exhaust fumes. He said he didn't know. I asked if he had a name or phone number. No, his dispatcher just sent him down our street. I then said I thought it was ridiculous that the dispatchers here send the drivers out without a name or number of the person they're supposed to pick up.
Those guests never even came out of my neighbor's gate until I was already back in my yard, so even if I had "yelled" at the driver, they weren't there to witness that anyway. Not to mention, what does a neighbor's interaction with a taxi driver have to do with a review of their accommodation and my neighbor's hosting?
It's bad enough that some guests don't understand what they are meant to be reviewing, without giving them fuel for claiming they felt "unsafe", whatever in the world that's supposed to mean. If those guests had been given that question, they probably would have said they felt "unsafe".