Hi everyone, here I am again turning to this community: Lately I’ve had a few guests who requested to book get very angry with me b/c I politely and thoroughly explained that our place is not really suited for all-adults groups and is best for 1 or 2 small families (3 bedrooms: 1 has a king bed, 1 a queen bed, and the last one is kid-themed with 2 sets of bunk beds. City says we can have 8 occupants/guests) Not only are the bunk beds not very comfortable for adults, our house itself just isn’t really big enough/comfortable enough for 8 adults to lounge out in. Main table only has 6 places, etc.—however, if it’s a family or 2 with up to 4 kids, it’s not as crowded b/c there is a booth/kids table).
PLUS, I really worry that all-adult groups can equal partying.
So, when such a group makes a request, I have been just explaining the bedroom layout and nicely asking them to withdraw their request. Most are fine with it. But not the last 2. It’s pretty unnerving to get yelled at by people—even if it’s just in writing. One woman—in all caps—said she would be contacting AIRBNB.
Maybe you’re wondering why I don’t just state in the listing, “No all-adult groups.” Well, I’ve resisted doing that b/c I worry people will lie about it if I put it out there as something we’re not accepting. Am I worrying too much? We do have cameras outside, and state that we do in our listing, but people seem never to read that b/c they seem unaware the cameras are there—and we’ve caught people doing things they shouldn’t (smoking, etc).
Anyway, should I just spell it out in the listing? Or not worry about people potentially getting upset about it and continue as is?
Thank you for reading this and for your input! 🙂