Anybody experience problems with guests reviews not being publicly posted?

Deann216
Level 2
Gatineau, Canada

Anybody experience problems with guests reviews not being publicly posted?

Hello,

 

Has anybody ever experienced problems with airbnb not publicly posting guests reviews?

 

I have had at least 4 reviews in the last month and none of them are being posted. I have reached out to airbnb but they have not been a lot of help. I was transferred, after spending 20 minutes with airbnb support to only be told she couldn't help me. It's been almost a week and still nothing.  

 

Any suggestion?

 

Thanks!

4 Replies 4
Emiel1
Level 10
Leeuwarden, The Netherlands

@Deann216 

 

You do not have any reviews as a host.

I looked at your listings and noticed your co-host (and probably primary host) is Vlad.

I guess the reviews are on his profile:

https://www.airbnb.com/users/show/26872788

 

(No idea why Aibnb CS can not provide this answer...)

 

Thanks! Yes in 2020 we switched rolls. 

Emilia42
Level 10
Orono, ME

@Deann216 

See here: https://www.airbnb.com/help/article/1885/why-arent-my-reviews-shown-in-order

 

Always consult your profile (in this case Vlad's) to see reviews in chronological order. 

Ohh.. Thank you!