@Jj63 I carried on a support message conversation with them today. Was answered quite quickly, although it took many back and forths to get them to understand my quite clear and simple questions. I just went to Help and then followed it through until I got to "Contact Us". But you're right, they've changed the format once again and made it really convoluted to call up our hosting headings. I think I just clicked on my profie pic and Help was on the drop down menu. If not, click on Notifications, which takes you to your Dashboard, then the normal headings suddenly appear.