In recent past, and possibly pre-covid used to be copied in on August Smart Lock's messaging to guests that invited guests to download their App with their link plus instructions. That seems to have stopped and guests currently seem to be more puzzled on what to do. I tried copy/pasting an older August message but the link never took so I now find myself creating instructions and walking guests through the process that August used to perform.
Is there a new method of including August Smart Lock App on Airbnb bookings that I am missing or don't understand how to get them to send guests their link that they used to provide? Did I miss an update on how August and Airbnb will perform together?
P.S. They still seem to have not solved their problem with their App not working on Android phones and I typically have to end up giving a guest a four digit access code to my August Keypad, which I feel is not much better than a key that can be passed around to anyone during their stay. Am more understanding of the old silver-backs, like me who are technically challenged but when the young'ns start doing it I cringe a bit.