Booking system
21-05-2022
02:01 PM
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21-05-2022
02:01 PM
Booking system
I have hosted it in my home since 2017. I set out the criteria for guests who wish to share my home in House Rules and information. I like to approve every potential guest given they will be in my home, which is very diffrent from booking a hotel!
"Check-in 2 pm – 8 pm, Gov ID, vaccine proof, profile photos & Airbnb references required. This is the information I provided which is ignored! Click on my photo, & see a little about myself; please provide similar information."
However, potential guests are not reading the information this year, and I am getting numerous inquiries for guests that don't fit the criteria.
If I turn down three guests in a row on Airbnb, they threaten to delist me, which is unfair.
How can I ensure guests read the information before sending a request?
Why this year are guests not reading the information provided?
Any ideas on how I can manage this situation
Cheers Fiona
21-05-2022
02:01 PM
1 Reply 1
21-05-2022
10:02 PM
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21-05-2022
10:02 PM
"proflle photo mandatory" can be set in the listing.
Check-in times are not pre-booking requirements
You can ask guest to verify ID if it is not in the profile.
Vaccine proof is not an official requirement on a porfile.
Inquiries: declining is not an obligation, just answer the question within the time limit
Booking requests: Ask guest to retract the booking request (instead of declning) if they do not match your requirements.
21-05-2022
10:02 PM