@Michael-And-Anna0 My guess is that Covid 19 EC's are here for the duration (could be many months more). EC's may actually be here forever now as a permanently refundable item "Due to Illness or disability". Its hard to disallow and maybe even a legal requirement in much of the USA to refund based on EC's. We have always been max flex so it isnt a shocker to not get paid for not hosting an anticipated guest that cancels up to 24 hours out but Im sure this has made those that depend on payouts for every booking to rethink their plans. Stay well, JR