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‎26-06-2022 03:38 PM
Jose-Calil0
Level 1
‎26-06-2022 03:38 PM

Cannot login

This number is associated with more than one account. Try logging in with your email instead.

There is nothing I can do, no support chat, no telephone line to call, I am in a loop that requires my mobile phone number to receive a token and then ask for a password reset email link and it never arrives. How can I recover my accout? What I have done so bad? Why is so hard to have support from you?

 

‎26-06-2022 03:38 PM
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‎28-06-2022 04:13 PM
Jenny
Community Manager
Community Manager
Galashiels, United Kingdom
‎28-06-2022 04:13 PM

Hi @Jose-Calil0 

Sorry to hear about this.  Here on the Community Center we're not able to provide customer support, but I can pass your details over to the Support team, and see if they can look at this for you.

Jenny

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‎28-06-2022 04:13 PM
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