Good morning my name is Amber and I’ve just listed my first ...
Good morning my name is Amber and I’ve just listed my first property. I’m very excited! Please feel free to send any suggesti...
Welcome to my corner of the world Down Under, in Huskisson, where we share our beach cottage, Hidden Gem. We believe every guest who knocks on our door deserves to be greeted with warmth, respect, and genuine hospitality. Our goal is to ensure they feel welcome, valued, and leave as friends.
Making our guests feel welcome begins from the moment a booking is confirmed. We send a thank-you note along with details about the check-in process, local community highlights, and an invitation to let us know if they need anything special, such as a porta cot, highchair, or nappy bin.
On arrival we personally greet our guests, show them through the accommodation, and provide thoughtful touches like a welcome note and a breakfast hamper stocked for both continental and cooked breakfasts. For families, we include small gifts for the children, along with games and books to enjoy.
We also share up-to-date information about Huskisson, including recommendations for tourist attractions, activities, dining, and shopping. Guests will find the cottage well-stocked with quality linens, bedding, and kitchen equipment to ensure their stay is comfortable. If a guest mentions that they are celebrating a special occasion, we leave a card and a small gift. During festive seasons we add seasonal touches. For example, Easter eggs in the morning and a small Christmas present to bring a little cheer.
Before our guests leave, we always take a moment to thank them for staying and send a message wishing them safe travels.
At Hidden Gem, our personal touch turns a simple stay into an experience for them to reflect our spirit of a World of Welcome.
