Log In  
Community Cafe

Claim submission

‎27-01-2020 01:09 PM
Stuart271
Level 1
Cape Town, ZA
‎27-01-2020 01:09 PM

Claim submission

Hello, hoping you can help.
I submitted a claim for damaged property to my tenant, who has rejected the request to pay. I have been through the due process of requesting the payment. It has been over 72 hours since the request, I would like to escalate this to Airbnb to submit a claim on the insurance for the rental.

Please could you assist me.

Stuart

‎27-01-2020 01:09 PM
0 Likes
1 Reply 1
‎27-01-2020 01:13 PM
Luana130
Level 10
State of Bahia, Brazil
‎27-01-2020 01:13 PM

All you have to do is go to the claim and escalate it. It took them 5 days to answer one I made, but I got the money.

 

Www.airbnb.com/resolutions

‎27-01-2020 01:13 PM
0 Likes

More from Community Cafe

Stinky food....

We had great guests stay recently and follow all of our rule... Latest reply
We had great guests stay recently and follow all of our rules. The day they checked out, we went behind our cleaners to turn ... Latest reply

Sharing is Caring!

Time flies so fast, and now October is here, with 2024 al... Latest reply
Time flies so fast, and now October is here, with 2024 already three-quarters gone. Looking back on September, I can hones... Latest reply

Hello...

Hello, My name is Janice and my husband is Michael. We are... Latest reply
Hello, My name is Janice and my husband is Michael. We are both from North Carolina and moved to Florida about 3 years ago.... Latest reply

Explore Resource Center articles