My name Is Yai and I own a small business in SWFL, so i am familiar with customer service along with other skill sets that may be beneficial.
Here is some of many tasks I would be able to accomplish if given the opportunity:
-Adjust the listing calendar
-Travel to the property bi-monthly to check in on how it is being maintained
-assist guests with check in/out
-coordinate cleanings
-Replenish necessities
-Respond to inquires
- Handle guests de-escalations
-Update description and photos of listings
-Review guests' feedback and respond accordingly
- Respond to any other questions guests may have