Dear Fellow Hosts,
Curious about the how I ended up with a 4-star overall rating when everything was 5-stars. Maybe someone can explain, as I've no idea. I attached a couple of screenshots for reference.
Maybe I'me being judged against some mystery criteria, like the time I was criticized for the sun going down too early, and the house casting a shadow on the pool in the early evening 🙄
Airbnb should get rid of the Overall Rating, as I don't think many people know how to use it and in cases like this are detrimental to all the hard work we, Chih and I, have put into making this a really nice Airbnb. Honestly, you give people more than 4-5 choices and they automatically go into decision constipation which leads to just picking random answers, anything to be done 🤣
Cheers,
Peter