Cross-linked Accounts

Brenda328
Level 10
South Dakota, United States

Cross-linked Accounts

Hosts - are any of you seeing your Home page cross-linked with other owners?  When I logged on this morning, my Home page said 'Welcome xxxx' and showed me the listings belonging to xxxx.  I was able to also see this other host's booking statistics and other private information.  I contacted the other host and they told me they had been able to see my information earlier but the issue had resolved itself.

 

I refreshed my Home page and now it says "Welcome yyyy'.  I am now cross-linked with a different host.  I can turn on and off their instant booking; I can see how many guests they currently have staying.  Half the data on the Home page belongs to me and half to another host!

 

Airbnb, get your act together!!!

2 Replies 2
Ian-And-Anne-Marie0
Level 10
Kendal, United Kingdom

@Brenda328 

Loads of this around on Facebook and social media. The whole AirBnb platform seems to be in meltdown, allowing unauthorised access to members accounts.

Stephanie
Community Manager
Community Manager
London, United Kingdom

Hiya @Brenda328 ,

 

I've just shared your post with QA so thank you so much for reporting this issue. Can you let me know if you reported this issue to CS also?

 

Thanks,

 

Stephanie

-----

 

Please follow the Community Guidelines