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Declining a request

Answered!
‎15-07-2022 08:53 PM
Jeff2211
Level 1
‎15-07-2022 08:53 PM

Declining a request

Why does Airbnb charge the host $50 when we decline a reservation? Is there a setting for that?

 

‎15-07-2022 08:53 PM
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1 Best Answer
‎15-07-2022 08:58 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎15-07-2022 08:58 PM

@Jeff2211 

 

You are mistaken, the "fine" happens when you cancel a reservation.

 

https://www.airbnb.com/help/article/990/host-penalties-for-canceling-reservations

 

 

‎15-07-2022 08:58 PM
2 Replies 2
‎15-07-2022 08:58 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎15-07-2022 08:58 PM

@Jeff2211 

 

You are mistaken, the "fine" happens when you cancel a reservation.

 

https://www.airbnb.com/help/article/990/host-penalties-for-canceling-reservations

 

 

‎15-07-2022 08:58 PM
‎16-07-2022 05:31 PM
Huma0
Level 10
London, United Kingdom
‎16-07-2022 05:31 PM

@Jeff2211 

 

Do you have instant booking turned on? If so, and a guest instant books, you can't decline, only cancel. Perhaps that is what is happening?

‎16-07-2022 05:31 PM
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