Describe your 2024 as a host in one word

[Rebecca]

Hello everyone 👋




As the year comes to an end, many of us reflect on how the last 12 months have gone. Whether it was full of ups, some downs, surprises or interesting meets, I think it’s safe to say we’ve all had yet another big year. ✨

With that in mind, I’d like to invite you to look back on 2024 together: can you think of one word that encapsulates the past year for you?

Looking forward to reading all your words of choice! 😃

Wishing you all the best, 
Rebecca 

[Tim4418]

The different ways people react.

Some people run the heating 24 hours a day, some don't

Some people leave a mess (uneaten food for example), some tidy up

Some people leave a great review, some people say nothing.

But it's all a learning curve!

[Jim2476]

Rewarding

[Emilie]

@Jim2476 That's a great note to end the year on! Which aspect of hosting have you found the most rewarding this year? 🌟

[Michael9425]

Impressive

[Emilie]

Hi @Michael9425, it certainly sounds like you had a fantastic year! Is there one standout impressive aspect that you could share with us? 😃

[Emily2394]

Challenging. 
Not the guests, not the cleaning & learning curve- the problem is, AB&B uses algorithms to sort out categories. 
Our building looks just like the picture of a dome, in categories, but was rejected twice, until I pestered the help chat relentlessly. 
We are 1/4 mile from the C&O National Historical Park, 2 miles from Antietam Battlefield (also a National Park) 10 miles from Harpers Ferry National Historical Park, & 48 miles from Gettysburg National Military Park Museum. There are no concrete criteria for “how close to a National Park does the rental need to be, to be in the National Park category”.
I am in the process of relentless pestering, again. No one should have to do that. The help desk shouldn’t have to endlessly work to correct the malfunctioning algorithm.
The algorithm just doesn’t work.
AB&B needs to either improve it, or find another way to put properties into categories. 

[Mo-Oni0]

Biggest Lesson: Have Patience and Think customer service 

[Paula]

Thank you for sharing this @Mo-Oni0,  Would you mind sharing a bit more about the situation you were facing where you had to be more patient, and how it helped you develop your customer service skills?

Looking forward to hearing more about your experience 😊

[Mike-And-Jane0]

@Rebecca  'Over' would be my word

[Paula]

Hello @Mike-And-Jane0, great to see you participating in this thread! Do you have any hosting projects planned for 2025?

Looking forward to hearing from you 🌟

[Stefano1729]

Revelation 

[Paula]

Hello @Stefano1729 thank you for sharing this with our community 😊

Would you mind sharing a bit more about what 'revelation' means to you? Is it referring to something specific in your hosting journey?

Best regards,

[Stefano1729]

I felt I always knew that people are great. Meeting our guests has confirmed this. I am grateful for the opportunity to host guests, meet them and ensure they have a fabulous stay.

Happy Holidays to you all!

[Paula]

What a wonderful response @Stefano1729! Thank you for sharing this. 😍

Wishing you happy holidays! 🎊

[Lori-And--Ed0]

Slow
Slow season once again