Details automated review as a penalty for a cancellation by the host

Details automated review as a penalty for a cancellation by the host

Hello

I would like to know if an automated review saying that the host has cancelled also affects the average rating? ie is it giving like a one star review? and is it given when the hosts cancels the booking or after the supposed trip? With Covid I might have to cancel a booking we received for August.

Thanks

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Micheal31 It won't affect your rating but will be visible and off-putting in your reviews. I'm not sure why you would have to cancel an August booking and I suggest you leave it to the guest to cancel as you will also be fined.

Gordon0
Level 10
London, United Kingdom

Like @Mike-And-Jane0 says, not sure why you'd need to take action now, @Micheal31? As for a 'This host cancelled' message, I wouldn't book if I saw one of these I'm afraid.