Can someone help me because it appears for the past 3 weeks airbnb have not been able to solve an ongoing issue. They have not reached out with any updates or resolution. 3 of my listings are getting an error message whenever a guest tries to click on them. Listed below is a copy of the error message.
"com.airbnb.services.exceptions.ServiceClientException: Exception: exception_unknown, message: IDL-defined service exception thrown from the server side."
This is SO frustrating because no bookings or inquiries are coming in as potential guest can't get into my listing. This is costing me money!
Im so beyond disappointed in how airbnb is handling this situation. I'm calling in every other day and a rep gives me the same spiel "I'll update your cause so someone can reach out to you". I have yet to get a call about this!
Has anyone or is anyone experiencing the same things?