Guest Review switcheroo

Melissa288
Level 2
Baltimore, MD

Guest Review switcheroo

My husband started our Airbnb acct,  several years ago, and I became his co-host with my own acct. Its been almost a year I believe since Airbnb has allowed for co-hosts — if they want to — to act as hosts and be addressed directly by the guests and in the listing as hosts. My question is: when I write a review, why does it show in the published review online as my husband leaving that review? I’ve triple checked to make sure I am leaving the review from my acct, so this doesn’t make sense. Could it be a glitch that nobody else but me is experiencing? It seems this began happening only since I “switched roles”.

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Melissa288

 

I wanted to check-in and see if you got to the bottom of this in the end? I've not come across a similar scenario here on the Community Center, it might be worth asking the Support team who'll be able to look into it more closely with you if needed. 

 

Thanks, 

 

Emilie

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