Guest changing their mind and leaving

Patricia4972
Level 1
North Port, FL

Guest changing their mind and leaving

Hello, I'm Patty and I live in Florida.  Today I got a booking for 1 guest for 3 nights but when they arrived, it was 2 people and the room w/private bath has only a twin size bed in it. They didn't stay.  They got here at 9:30 pm which was later than was scheduled.  While waiting for the arrival, I got another booking for 1 guest for 2 nights but I had to decline as I already had the 1 booking for 3 nights.  Now I'm left with no one.  I don't think that was fair that I lost both bookings. Had I known it was 2 people, I would not have taken that one.  My listing states only 1 person.  And I looked at the 1st booking before and  after they left, it said that it was 1 person not 2 people.  I am very upset that AirBnB booked 2 clients for me for almost the same dates and ihe booking should have said it was 2 people..  

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