I have submitted another post about this and got zero help from Airbnb so i'll try again. It appears that guests now only need to "attest" that they are affected by Covid travel restrictions. No proof needed.
Airbnb, can you please tell me why local guests who are completely unaffected by travel restrictions are now allowed to cancel bookings with full refunds? I have local guests who are cancelling with full refunds simply because the band they wanted to see in my town is not now playing. THIS IS NOT AN EXTENUATING CIRCUMSTANCE
It's bad enough that we are getting zero financial support whatsoever from Airbnb but to be treating us this way now is just beyond a joke. How are we ever meant to recover and make it worth hosting again?
If Airbnb are giving vouchers for these reasons they should at the very least make sure that the original host will be the one who benefit's from it.