Hartley Farms Stranger Danger

[Mark5870]

After being displaced from my home, I tried to continue my diverse work while relocating. I attempted to stay at Hartley Farms but found the communication and ultimate refusal of my business to be dishonest and disheartening.

After technical failures with both Airbnb and Klarna, an email exchange with the owners, and confusing signage, Barb refused to take just 60 seconds to explain their payment system to a tired traveler at their gate. She accused me of irrational shouting, because I was trying to talk through a Bluetooth speaker.

I work for the safety and potential of kids, hers included. Shameful Barbara, Dan, AirBnB, Klarna. 

[Rebecca]

Hello @Mark5870 👋

I'm really sorry to hear about your experience. Did you reach out to Airbnb for support with this, and have you heard from them since? 

Looking forward to hearing from you.