Has anyone had most of your review end up in your private feedback section?

Peggy289
Level 2
Jupiter, FL

Has anyone had most of your review end up in your private feedback section?

 My last two guests wrote wonderful reviews but half their reviews ended up in my private feedback section. Do you know if Airbnb changed what the guest is seeing as they write their review.? It’s almost like they think the second page is there to write a second paragraph to their review. Has anyone else had this problem?

1 Reply 1

@Peggy289  You have an enormous backlog of super positive, glowing, enthusiastic reviews. That is a wonderful accomplishment - it's clear to anyone viewing your listing that your experience runs deep and you're beloved to your guests. If they just have more to say when the words run out on their public review, I hope you can enjoy that as the cherry on top of the icing on the cake. Actually I do find often that the kindest remarks are made in the private comments and not the public review, and this is quite normal for on-site hosts who have the chance to develop personal connections with their guests. 

 

Out of respect for the privacy that guests assume they have when they enter direct personal remarks, I would not dare make them public. Sometimes people just don't spot the difference between public and private comments, but this is an area where I would give the benefit of the doubt and let it be.