Hello looking for a job here.

Kev3829
Level 1
Caloocan, Philippines

Hello looking for a job here.

Hello, This is Kevin, I am writing to express my interest in any remote customer support positions you may have available. With over 8 years of experience in the BPO industry and a strong background in providing exceptional customer service, I am confident in my ability to contribute effectively to your team.

Professional Experience:

DISH TV (International Account) – 4 years

Assisted customers through messaging and email, resolving inquiries efficiently and ensuring customer satisfaction.
Verizon Telecommunications (International Account) – 3 years

Provided customer support via messaging and email, addressing a variety of telecommunications issues with accuracy and professionalism.
Airbnb (International Account) – 11 months

Delivered comprehensive support as a Support Ambassador, including outbound/inbound calls, messaging, and email.
Managed listings, calendars, guest communication, and conflict resolution.
Utilized translation tools to assist customers with language barriers.
Why I Prefer Remote Work:

Commuting has become a significant time challenge, consuming nearly 3 hours of my day. I have prior experience working from home during the pandemic, which has honed my ability to stay productive and efficient in a remote environment.

What I Can Offer:

Expertise in customer support across multiple industries.
Skilled in managing guest communications, addressing inquiries, and resolving issues with professionalism.
Proficiency with tools for scheduling, translation, and workflow management.
A strong focus on enhancing customer satisfaction and building lasting relationships.
I am excited about the opportunity to bring my skills and dedication to your team. If you have a role that aligns with my experience, please feel free to message here. I would be happy to discuss how I can contribute to your organization.

Thank you for your time and consideration. I look forward to hearing from you.


Best regards, Kevin

3 Replies 3
Helen3
Top Contributor
Bristol, United Kingdom

Airbnb advertise jobs on their corporate website . This is a community for hosts and guests @Kev3829 

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

@Kev3829 That should be the first place to look: https://careers.airbnb.com/positions/

Elisa
Community Manager
Community Manager

Hi @Kev3829 😊
Your profile is truly impressive, thank you so much for asking our community for support and I wish you the very best for your future.
 
The Community Center is a space where hosts and guests can help and inspire each other, so our host suggested, exploring the Airbnb Careers page is the best way to find all job openings directly with Airbnb.

 

In the meantime, have you considered becoming a Co-host?
If you're interested, feel free to check out this link 👉 How to find and become an experienced Co-Host on Airbnb? 

Warm regards 🌻,


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