Hi I’m Tuyen from Smiley apartment. Can you please help me to cancel the reservation code HMND43T2AQ

[Tuyen8]

Hi I’m Tuyen from Smiley apartment. Can you please help me to cancel the reservation code HMND43T2AQ

[Helen3]

All you have to do is go into the booking confirmation for the guest and cancel the booking @Tuyen8 . However as you know there are penalties for hosts who cancel (see host cancellations Airbnb Help Centre).

If the guest wants to cancel they should do this themselves.

If you need to cancel under Exceptional Circumstances then give Airbnb a call.