Are there any hosts out there with experience of what happens at the moment if as host you cancel a booking that qualifies under the current EC policy?
I have a booking where the guest has asked me to cancel their booking because the event they were going to attend has been cancelled. I've asked them a few times to cancel from their end, (and explained the Airbnb policy that if they do they'll get a full refund) but they don't get back to me. I would like the dates off my calendar so that I can host a longer 'first responder' stay. The EC policy says there are no penalties for hosts who cancel at the moment, but if I try to cancel then the Airbnb system tells me that, along with other penalties, the dates will remain blocked - which would make it pointless my canceling.
Thanks for any advice.