@Mary996 bonjour,
As far as i am concerned, the spirit is important but Homeexchange is the real sharing between people.
When there is a money relationship, the spirit is ... different.
At work, i like my colleagues and my job but if was not paid on time, i would look for a more trustable company.
Economically, if the money is not necessary, Airbnb can be a nice activity, but if it is a necessary income, it must be secured.
The deposit is a security but now we know that Airbnb can refuse to pay it.
Not mentioning full refund after a stay when there is a scammer.
Not to have all the eggs in the same basket is another security.
What do i do?
I can stop Airbnb anytime. This is my red line.
Tourisitic rental income is not a necessary income.
I have a real job.
And any real estates agency would be pleased to help me to find somes nice tenants for my student rooms.
And guess what?
When other hosts were not paid last spring by Airbnb, my tenants accepted to pay the deposit.
I lost nothing and i had a 5 stars review in keeping the money.
What was the difference?
I managed directly with the tenant.
Airbnb didn't stick its nose into my business.
When it was possible, i reimbursed tenants at the pro rata.
Airbnb did a good job in sending new tenants. That's what i expect from Airbnb.
When things happen this way, it is a win-win relationship.