How do Airbnb hosts manage local group coordination for guests?

[Afsha12]

Hi everyone,

I’m curious to know how fellow Airbnb hosts handle local coordination when guests are looking for community-based activities, local events, or even recommendations for small group meetups.

Recently, a few guests at my property asked if I could suggest any active local groups where they could join short trips, group dinners, or city tours happening during their stay. I’ve been thinking about how to streamline this — maybe even providing them with a list of active online group communities beforehand.

While exploring options, I came across platforms that offer curated links to WhatsApp groups for different interests and regions. One example is *, which shares group links for hobbies, learning, travel, etc. I’m wondering if creating or recommending local WhatsApp groups for tourists could be a helpful add-on service as a host?

Has anyone tried this before? Are there any privacy or trust concerns I should keep in mind when recommending group chats? Would love to hear your thoughts or suggestions on better ways to make guests feel locally connected, especially solo travelers.

Thanks in advance!

*[Link removed in line with the Community Center Guidelines]

[Kitty-and-Creek0]

@Afsha12 

Great question - here's how I do it.

Our local visitors bureau/chamber of commerce type of offices have all the info I'm looking for to share. I've joined them as a business/member and get their email lists of local events. They also have a directory of groups, service clubs, galleries, museums, parks, etc. It is easy to print these out and have them available in a binder in the guest space. I also list them in the platform page Guidebook sections. I also leave the local phone book and latest newspaper on the coffee table, along with restaurant listings. If a guest asks for more referrals, I ask for specific interests, and make recommendations. I'm active in our local community so this is a pleasure, and an important part of my hospitality!

Happy hosting to you!

[Chippy3]

Hey @Afsha12,

Helping guests feel more connected locally, especially solo travelers, can really transform their stay from “just a place to sleep” into a meaningful experience.

In addition to recommending trusted group chats or curated local events, I personally use a more structured approach through upsells and a third-party app that's part of our guest check-in flow. We offer our own experiences or upsell curated add-ons, like:

• Sunset beach BBQs 🍢

• Local surf lessons or yoga sessions 🧘

• Group hikes or coffee shop tours ☕

• Airport transfers, scooter rentals, or flower delivery 🌺

(Your upsells will of course depend on where you're located.)

What I love is that you control the guest journey, you can pre-schedule these activities or services, and guests can book them right from the guest app or pre-arrival email. It feels personal and professional.

Tips:

• Always keep guest privacy and consent in mind , only invite them to group chats if they’ve expressed interest.

• Include these experience options as part of your digital guidebook or welcome flow (most upsell tools have that built in).

• If you’re creating the experiences yourself, it’s a great way to boost your income and create stronger relationships with your guests.

Guests today are looking for more than just a clean bed,  they want authentic, community-based experiences. And as hosts, we’re in a unique position to create those magical connections.

Would love to hear if anyone else is offering their own experiences or using apps to make it easier!

— C
Superhost | AI SEO Specialist & Growth Marketer