hello @Barry346
Welcome to ABB CC from a fellow host in Auckland.
I think you will find just because the likes of @Brian may not post here in CC he does indeed lurk around, as do @Catherine-Powell , and others who do follow up on matters behind the scenes.
Good on you for speaking up on your unfortunate situation and I'm sure you will follow up on those disgraceful and dishonest guests who damaged your property through other Authorities 🙂
Did you finally get your account re-activated?
One has to also question, were those Rental Vehicles they were using?
If so, have they also been dishonest in obtaining them?
Equally of importance, were they recent returnees to New Zealand that came back to New Zealand when PM Ardern and co opened the borders to New Zealand citizens to return home?
The timing of the booking and unlawful behaviours seems to coincide with that, do you agree?
If so, what other dishonest behaviours have they done that they may have previously evaded accountability with?
It's a known fact some people use fake / Fraudulent documents to enter other countries.
NZ, like Australia, has been hit a number of times over the years with such scammers as has oft been reported in mainstream media. Sadly this has escalated over the years due to poor security checks at our borders, those who are paid to check documents simply don't yet are paid to.
There was a good reason Australian Gvt clamped down on back door entry via New Zealand in the mid 2000's.
It doesn't help one bit that Digital Technology has opened the floodgates to people being more exposed to crime world-wide whereas in the past people spoke to each other face to face and knew who was who by their name and paper documents for Identity etc.
You may like to follow up on these other aspects as well with your excellent investigation skills...
As an aside, we request our Guests to provide details of their vehicle, model, colour and registration prior to arrival so we know who is coming onto the property for those of you who may not have cameras.
It enables a little Peace of Mind
All the best