If a guest books now for August and there is still lockdown will they get a full refund

[Kathryn162]

Refunds because of lockdown

[Gordon0]

No, @Kathryn162. See this link: https://www.airbnb.co.uk/resources/hosting-homes/a/answers-for-travelers-about-covid-19-153 

[Mike-And-Jane0]

@Kathryn162  Based on your cancellation policy they will get a full refund if they cancel more than 5 days prior to the start of their stay.

That said, if you had a strict policy I suspect that they wouldn't have booked given the current issues

Your policy is

Free cancellation for 48 hours

After that, cancel up to 5 days before check-in and get a full refund, minus the service fee.

[Mike-And-Jane0]

@Kathryn162 

By the way - Have you claimed your Government Grant for those businesses getting Small Business Rates Relief?