It's been a month since new cleaning initiative was announced-- when will we see details?

[Lisa723]

https://www.airbnb.com/resources/hosting-homes/a/coming-soon-a-new-enhanced-cleaning-initiative-for-...

@Lizzie @Stephanie @Quincy @Airbnb 

When will we get more information on this?

[Lisa723]

@Lizzie we have reviewed the new protocol and decided to opt out for now. We've already instituted a four-day vacancy buffer between stays, with cleaners staying away for 72 hours after check-out, then another 24 hours of vacancy before next guests check in. We're not interested in shortening that, out of caution for our cleaners' safety. With that buffer, the cleaning required by the new protocol seems both unnecessary and burdensome, not to mention hard on furnishings. So far we are booked through our high season, and we'll monitor whether there is guest demand for this protocol going forward.

The dates that we have opened up have booked quickly; we've turned off instant-booking and are preferring guests from other platforms when we have the choice, to stay in control of our cancellation policy.

[Pat271]

More studies about COVID-19 and hard surface spread:

https://www.wsj.com/articles/how-exactly-do-you-catch-covid-19-there-is-a-growing-consensus-11592317...