Hi, I'm new to this, and I'm already drained by the nit pick...
Latest reply
Hi, I'm new to this, and I'm already drained by the nit picking and complaining on reviews (when they've not read the listing...
Latest reply
Hey everyone,
Hopefully you’ll be happy to hear that the time for our second Host Talk has come! 🕺✨
@Vinícius0 and @Merrydith0, two Host Advisory Board members, will be joining the conversation with fellow Hosts who are interested in sharing their experience and coming up with insights and suggestions for how to navigate the review process.
The meet-up will take place on Friday June 11th, 11AM (BST).
Timezones:
Friday June 11th, 5:00 AM (Kansas City / Pensacola, Florida)
Friday June 11th, 6:00 AM (New York / Toronto)
Friday June 11th, 12:00 PM (Spain)
Friday June 11th, 7:00 PM (Seoul)
Friday June 11th, 7:30 PM (Darwin)
Friday June 11th, 8:00 PM (Melbourne)
EVENT NOW OVER
Not sure how to use Zoom? Check out this CC guide.
Want to know more about The Host Talk? Have a read here.
Have you got any reviews related questions you would like to ask fellow Hosts? Let us know below so we can pick a few suggestions to get our conversation started.
I really hope you can join us, I look forward to seeing you there 🤓
Thanks,
Liv
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Thanks @Liv ... there was no notification for this, just happened to see the topic while browsing. Not sure if I'll be up that early but sometimes am, so hope to make it.
Hey @John5097,
It is indeed going to be pretty early for US based Hosts, no worries if you can't make it. It would be great to see you there though 😊🤞
Do you have any questions you'd like to ask fellow Hosts or suggestions of reviews related topics that you'd like to discuss in the meet-up?
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Hey @Liv !
I'll try to make it. I'm usually up early anyway.
Wasn't there a recent announcement that host could request to have a review removed if the guest didn't actually check in? Could anyone clarify? Is this in the help center topics yet?
Of course there are so many aspects to the review process. How to encourage guest to leave a review, retaliation reviews, guest that mark all the sub categories as 5 but overall as 4.
I think having the place extremely clean for guest, like the cleanest one they have ever stayed in, is probably why I've never received lower than 5 star review.
So I probably don't have much to add, but would be interested in what other host have to say.
@Liv I'd love to, but that's right in the middle of the workday for me. Hopefully next time!
Hi @Alexandra316, we'll see you next time then 😊
I'll make sure to post a brief summary of the Host Talk for those who couldn't attend!
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I won't be able to make it this time..... I'm heading up to Seoul and have dinner plans with Henry as soon as I get home 🤤 😋 😀
@Jessica-and-Henry0 Oooh, nice! Enjoy your dinner 😋
Hopefully we'll see you next time!
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I would like to schedule a meeting with the advisory board to discuss the security deposit policy! Tammy
Hi @Tammy416, thanks for the suggestion 🙂 I'll be sure to keep that in mind for our next Host Talks.
Are you joining us tomorrow?
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No, I was not available. Tammy
This is a very important topic. I agree and concur.
I’ve registered for it.
That's great, @Cathie19!
Is there anything in particular you'd like to talk about in regards to reviews?
See you tomorrow 😊
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Unfortunately, I won't be up at 3:00 am for this meeting but will be interested to have a recap on what was discussed. Retaliatory reviews are of my greatest concern as is the overall rating system/calculation, i.e. when you get all five star reviews but it posts as a 4 star!
I'd also like a discussion on Airbnb actually requiring security deposits and/or insurance policies on guests so they have some "skin in the game". Covid brought out the worse in guest stays with partying and destruction of property. Holding guests accountable for their actions will help deter unwanted behaviors.
Oh I missed it! I wrote the wrong time on my alerts! Ugh!