Lost Super host status even though I meet criteria!?

Gemma171
Level 2
Harbertonford, United Kingdom

Lost Super host status even though I meet criteria!?

E24392C2-31E2-40B1-B24C-40FE847D7F0F.pngwhy have I lost my superhost status?! I’ve been on target no cancellations!

 

it’s been gone for a month now and it’s really unexpected.

 

my last few reviews have all been 5 stars.

 

im really disappointed.

16 Replies 16
Fernanda145
Level 2
México D.F., Mexico

It happened to me too, just because I had not enough reservations during the red alert in the pandemic! What a bad joke! 

Helen3
Level 10
Bristol, United Kingdom

You don't get penalised for not having bookings during the pandemic so it is probably something else @Fernanda145 

 

Your profile shows that you have retained your SH status.