This subject has been discussed a lot in terms of dollar value however it is important to remember the cost of rental per night. What is the minimum percentage of the nightly rate do you think should be? Someone who is doing a home share can not afford a new set of linens every turn over. I have (rather had) multiple properties and bought linens in bulk. It was not a big deal to throw a set out every few stays.
The group that checked out today broke multiple glasses (total loss $6- came across them on sale at Homegoods and stocked up), a lamp (Walmart, $14, was at the store buying something else anyway). They smoked on the property. Not inside, ozone machine will get rid of any smell inside, I already own it. There are two ways of looking at it: actual loss is $20, they paid $600 for the stay, I am moving on. Or: I charge $500 smoking remediation fee that is in my listing. I did have to buy the machine at some point and the cost should to be divided between smoking fees paid by various guests. My housekeeper spent extra time cleaning and we had to launder more than usual. I was stressed. The broken items have to be bought. I have to go to the store or pay shipping fee, put them together etc. I could go all out and ask full remediation fee and whatever a nice similar item costs today. I do not owe them going from store to store to find the glasses on sale. Plus they won’t match any more so technically I should be able to buy a whole new set.
In light of the total cost of reservation, what would you recommend?
