Mediocre Guest -- What would you do?

Kelly149
Level 10
Austin, TX

Mediocre Guest -- What would you do?

Anyone want to offer their thoughts:

 

 

Guest IBs my place:

    ~ hasn't read my house rules

    ~doesn't have a complete profile

    ~didn't answer the "pre-booking questions"

    ~has one prior stay: Review is 3*cleanliness, 5* communication, 3* house rules

             (the host who wrote that review no longer has an active listing so I can't ask them what happened and the text review is "nice person who communicated well")

 

I've already left a phone message and an ABB msg with the guest.

 

 

 

While I wait to hear back from this guest, what would you do in my shoes??

60 Replies 60
Stephanie
Community Manager
Community Manager
London, United Kingdom

I'm sorry to all contributors on this topic but I'm afraid I'm going to have to close it. I do appreciate that this debate did not turn into personal attacks but we are stuck in a look and hosts are getting frustrated. If you have a concern over my decision to close the topic, please drop me a message.

 

Thanks,

 

Stephanie

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