No regards for Host

No regards for Host

I have seen a lot of lawsuits against airbnb in regards to cancellation issues. They refunded my guest that gave a late cancellation notice two weeks ago. They awarded the refund today. SMH. The policy states that now that it’s no longer a pandemic, the same cancellation rules do not apply, but yet they still refunded them. Not to mention the block days they canceled. So they are implying that if the guest cancel a day in advanced because they couldn’t take care of them selves can do so and I get my days blocked and wages taking away? This is a scam. Im not getting through to no one and I really need help with this.

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@FuQuan0  The one extenuating circumstance relating to Covid that Airbnb refunds for is a positive Covid test. They supposedly require the guest to provide documentation of that, but hosts suspect they don't. 

 

But for sure your calendar shouldn't be blocked for a guest cancellation.