I just took 5 online Experiences. I've also taken numerous in-person Experiences and here are my thoughts. Share your thoughts in the comments.
First and most importantly, make it easier to filter for negative reviews. Your platform encourages 5-star or no reviews. So the few brave souls who’ve given a negative review, I want to know why. That information will help me judge their criticism if it would also be true for me. Your goal is to match the right guest with the right Experience. Help us do that.
Airbnb, if you are reading this, I think you should consider adding some educational classes. I had this idea a few years ago. Think re-education for adults. Everything you “learned” in school, have forgotten, but is of interest to you as an adult. Geography, world history, politics, language, sciences, etc.
I’m sure your hosts don’t love going over 30 minutes every class, but it also would be awkward to cut off the session early if a viewer has a question. To combat this, I suggest adding a 5-minute countdown timer when the Experience is over which automatically ends the Experience.
It would be cool to see what country all the participants are from. This would be something Zoom would have to implement, I think.