It was my understanding after listening to Chesky that he was acknowledging the"partnership" ABnB have with their hosts and without them, us, he doesn't have a business.
The conditions re the refund weren't made clear and created an expectation that is going to affect great disappointment and bad will with his "partners".
ABnB promote a more flexible cancellation policy in order to encourage guests to book, now the hosts who bought that self serving line are made to pay.
I wonder what insurance ABnB carries to cover this type of issue.
Chesky should have kept his self serving mouth shut instead of destroying any goodwill hoists might have had.