Hello All.
First refund as a host and it seems confusing to me. My policy is the Flexible so full refund up to 24 or 48 hours before check-in.
1. Why are there so many different amounts? See both pics
2. Where does $398 come from in the second photo? The first photo which is the email I received from Abnb indicates the refund of 221.76. His booking was 99.00. Price now is 199.00. Is Abnb going by the price now?
3. How do I know for sure what client received so they weren't cheated?
Thank you very much for responding. Kellie
![Screenshot_20210626-220143_Gmail.jpg Screenshot_20210626-220143_Gmail.jpg](https://community.withairbnb.com/t5/image/serverpage/image-id/71670i3F2F2DF1647AB6A4/image-size/medium/is-moderation-mode/true?v=v2&px=400)
![Screenshot_20210627-000901_Airbnb.jpg Screenshot_20210627-000901_Airbnb.jpg](https://community.withairbnb.com/t5/image/serverpage/image-id/71669i1BD1F2660E2AE1D3/image-size/medium/is-moderation-mode/true?v=v2&px=400)