Reversing AirBNB's Refund

[Danielle476]

Just wanted to update everyone on a case I had open with AirBNB - long story short, a guest booked a stay for late August, well outside of the EC clause (guests booking after March 14th are not eligible) and they cancelled before the EC dates were even extended to August.  They were given a full refund without my knowledge or permission, contrary to my strict cancellation policy and AirBNB's own EC policy.  

It took me 6 long weeks of back and forth with over a dozen reps, but I FINALLY received confirmation this morning that I would be paid what I was owed.  Don't give up if something similar happens to you, and you know you're entitled to the funds.  I'm still waiting on another $1000+ claim for damages through AirBNB's insurance adjuster, going on 6 weeks as well.  Fingers crossed I'm successful there too!

Stay safe everyone!  

[Fred13]

He no sooner marries her, she brings home her ex-boyfriend and even managed to find his hidden 'life savings'. Let me say, my friend is not the sharpest knife in the drawer.