Reviews

Melody210
Level 2
Dyersburg, TN

Reviews

Just wondering, I’m I the only one confused by Airbnb rating system? I had a guest give me a 5 star review, then it shows overall review as a 4. 

If a guest gives you a 5 start rating, why do it show as a 4 for overall when they rated all categories a 5* ?

 

Also, when logging into my account it shows  a higher rate than it do when I search my property as a traveler. Should I be worried about this because I don’t consider it accurate or good for my Airbnb? 

1 Reply 1
Deborah350
Level 7
Grafton, Australia

The overall rating is a seperate rating chosen by the guest. You got the - this is not a 5 star hotel rating.